Guest reviews of O'Brien Riverwalk Boutique Hotel San Antonio

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Sawyer

Verified
8.6 /10

2 months ago

Charming hotel with a great location near the Riverwalk, perfect for walking tours. The plumbing definitely needs attention. Shower water took ages to heat up. The staff was friendly and helpful overall.

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Geoff

Verified
8.8 /10

7 months ago

Exceptional service from Devon and Valerie, clean rooms, comfortable beds, great location near Riverwalk, and amazing back balcony.

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Russell

Verified
8.2 /10

7 months ago

I absolutely loved how just a few feet away from the hotel is the River Walk, which made it super easy for me to step out and explore beautiful spots at my own pace, plus the close distance to landmarks like The Alamo and the Aztec Theater, all less than a 20-minute stroll, meant I could soak in the charm of San Antonio without any hassle; my spacious room felt homey and was impeccably clean, complemented by friendly staff who offered great dining recommendations right nearby, but I wish the amenities were a little more extensive to enhance the overall experience.

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Robert

Verified
8.8 /10

7 months ago

The staff are some of the friendliest I've ever encountered. The historic charm and cute patio add unique character to the experience.

Parking costs $20 next door, which feels a bit steep.

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Chris

Verified
6.0 /10

7 months ago

Great staff and location. Noisy room and outdated decor.

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Dan

Verified
8.0 /10

7 months ago

Perfect location just a block from the Riverwalk. Staff was friendly and helpful. Bathroom faucet was loose, which was inconvenient. Also, parking costs $20. Great access to walking tours nearby.

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Jeff

Verified
5.8 /10

9 months ago

I was really frustrated when I got to the hotel only to find out they had canceled my reservation without a heads-up.

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Sally

Verified
8.2 /10

9 months ago

The room had a lovely ambiance, but the bed was rock hard, making sleep uncomfortable. The air conditioning struggled to cool the space adequately. Cleanliness was a concern; we found dead cockroaches and grimy carpet in the corners. the staff were friendly and accommodating, facilitating an early check-in for us. Basic amenities were provided, but we had to ask repeatedly for clean glasses and towels. The balcony was spacious and enjoyable, but the noise from the parking garage made relaxation difficult at times. The parking fee was inconsistent with the email.

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George

Verified
9.0 /10

9 months ago

O'Brien Riverwalk Boutique Hotel offers a delightful experience with its excellent location just a short stroll from the Riverwalk. The unique charm and historical significance of the hotel, combined with helpful staff and spacious rooms, make it an enjoyable stay for visitors seeking a quiet retreat away from tourist crowds.

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Bob

Verified
7.6 /10

9 months ago

Great staff and location. Shower dispensers need cleaning and better maintenance.

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Francine

Verified
9.2 /10

9 months ago

Location is EXCELLENT for exploring shops and food. The staff is HELPFUL and the atmosphere is INTIMATE.

It wasn’t inexpensive, but you get what you pay for.

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Joe

Verified
8.0 /10

10 months ago

the location was fantastic. Being just a block away from the River Walk action was perfect for us. We could hear the excitement while relaxing on the balcony every evening. The staff was also super friendly and helpful, which was a big plus. But, there were definitely some downsides. The AC in our room was a major letdown. We had issues with it not working properly, and despite multiple calls to reception, the problem wasn't resolved satisfactorily. The room itself needed some updates, especially in the bathroom. It was functional but could do with a refresh. Another downside was the lack of room cleaning during our extended stay. We had to deal with our own trash and could have done with some vacuuming. Plus, the size of the room and beds didn't quite match up to our expectations.

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Robert

Verified
9.6 /10

10 months ago

Quiet hotel, quiet area with a central location just a short walk from the lively Riverwalk and other attractions like the Alamo and convention center.

All was flawless.

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Frederick

Verified
7.4 /10

11 months ago

Great location in the heart of the city, close to River Walk. The hotel staff was friendly and helpful, making check-in and any requests easy and smooth. The historic charm of the building added a unique touch to the stay.

The room was disappointing and in poor condition. Outdated decor, noisy appliances, and lack of proper amenities made for an uncomfortable stay.

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Ken

Verified
8.4 /10

11 months ago

The location is fantastic, just a block away from the riverwalk with plenty of restaurants and shops nearby. The balcony adds a nice touch, and I appreciated the peaceful vibe amid all the hustle. Staff at the front desk were friendly and helpful, but the lack of housekeeping was a bummer—having to request fresh towels and deal with trash ourselves after paying a nice sum felt off. The room did have a slight humidity issue, and some decor felt outdated. It's cozy, but it could use some attention to detail.

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Jean-Marc

Verified
6.8 /10

11 months ago

Well-suited match for a fleeting stay in San Antonio, good value considering price it charged. Excellent location and very clean room.

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James

Verified
9.4 /10

1 year ago

The location was perfect, just steps from the vibrant Riverwalk! The staff made us feel right at home with their warm welcome. I totally fell in love with the cast-iron claw tub – pure relaxation!

Couldn't recommend more! ❤️✨

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Glen

Verified
6.4 /10

1 year ago

The location is fantastic. A quick walk to the River Walk—just far enough for peace but close enough for excitement. The staff? Unquestionably kind and helpful. the experience faltered on many fronts. The room was misleadingly advertised; my “balcony” overlooked a parking lot, not charming views. The decor felt tired, in dire need of updates. One ice machine broken for ages, and no housekeeping service unless requested, which I did not receive. The fire alarm at 2 AM was concerning. the pervasive scent in the lobby was overwhelming. They need to fix the little things. Otherwise, I wouldn’t recommend this place if you seek comfort and restful sleep.

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Michael

Verified
7.2 /10

1 year ago

We hit up the coolest spots in SA – the lively bars and the trendy shops were just a hop from our room.

More fun activities to keep us partying all night long would've been epic! .

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Brian

Verified
6.8 /10

1 year ago

The hotel's prime downtown location allows for easy access to the vibrant city life and the beautiful River Walk. My room was exceptionally clean, equipped with a refrigerator, microwave, and coffee maker, exceeding my expectations. The attentive receptionist shared interesting anecdotes, adding a personal touch to the stay.

The outdated rooms lacked proper maintenance, with issues such as wet carpets, malfunctioning shower heads, and bugs present. The dimly lit lobby and corridors created a lackluster ambiance, especially for solo travelers.

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Darren

Verified
7.0 /10

1 year ago

Located minutes from the vibrant Riverwalk, our kids loved exploring the historic King William District.

My wife says that more organized children's activities would enhance the family experience.

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Gordon

Verified
8.6 /10

1 year ago

Traditional boutique hotel with exotic collections, offering a relaxing stay. Explore historic attractions nearby. Perfect for business or leisure. Enjoyed the warm and historic setting.

How delightful, extra $20 parking daily! Such a generous surprise!

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Alfred

Verified
9.8 /10

2 years ago

my recent stay at O'Brien Riverwalk Boutique was fantastic! the location was excellent, just a short walk from the Riverwalk and the Alamo. the staff was extremely accommodating and friendly, and the hot breakfast was tasty. the historic building and clean, nice room with balcony added to the charm. A real treat!

There was nothing i didnt like 😊

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Jack

Verified
7.8 /10

2 years ago

Great location near River Walk, friendly staff, free Roku TV, and a sushi restaurant next door.

Felt very special, no reason to complain.

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